WHAT ARE NVQs?

NVQs are qualifications based on national standards set by industry. The Team Leading NVQ at Level 2 is awarded by NEBS Management.

The standards set define the skills and knowledge required for a particular area of work. Once the candidate has met these standards they are then competent and can get their NVQ certificate. NVQs are work-based qualifications and most of the evidence required will come from performance at work or in a realistic work environment.

All NVQs are structured in the same way and are made up of Units. A Unit represents an aspect of a job and each Unit is then made up of a number of Elements. Each element describes what you must be able to do and what you must know in order to become competent.

The Level 2 Team Leading NVQ covers the range of general leadership activities which team leaders working at this level are expected to carry out.

THE BENEFITS

EMPLOYERS

• Improved staff performance
• Increased skill levels
• More highly motivated staff
• A means of improving the culture within an organisation

CANDIDATES

• A clear understanding of responsibilities
• Development of new skills and knowledge
• Recognition of existing skills
• Improvements to working practices
• Nationally recognised qualification

WHO IS THIS QUALIFICATION FOR?

The Level 2 NVQ in Team Leading is a programme for today’s team leaders/co-ordinators and team members working in teams or cells. The qualifications are equally suitable for members of self-managed teams. They are primarily concerned with motivating the team and achieving agreed outputs, with some limited authority for deploying resources.

UNIT TITLES

To gain the full qualification candidates are required to complete four mandatory units, plus two from a choice of five optional units.

Mandatory Units

• A1 Manage your own resources
• B5 Provide leadership for your team
• D1 Develop productive working relationships with colleagues
• E5 Ensure your own actions reduce risks to health and safety

Optional Units

• C1 Encourage innovation in your team
• D5 Allocate and check work in your team
• D7 Provide learning opportunities for colleagues
• F5 Resolve customer service problems (NB: This is unit 4 from Customer Service NVQ L2)
• F7 Support customer service improvements (NB: This is unit 5 from Customer Service NVQ L2)

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