Qualtech Services Limited

Conference Centre IT Training Oaks Conference Room
Assertiveness Skills

WHO IS THIS FOR?

This is a workshop for all and has been designed to address the issues surrounding non-assertive behaviour and to give people an understanding of assertiveness together with tools and strategies to make real changes in their day to day lives.

The aim of this workshop is to examine the relationship between developing self-esteem and assertiveness and provide you with a range of tools and techniques to enhance personal self confidence to handle confrontation and/or conflict.

OBJECTIVES

By the end of the workshop participants will be able to:

  • identify personal challenges in behaving assertively and managing
  • conflict/confrontation and acknowledge key area(s) for personal development
  • identify the behaviours associated with non-assertive styles
  • use a personality profiling model to assess people objectively
  • apply a range of strategies to manage conflict
  • develop assertive behaviours through the application of tools and techniques
  • define a personal development plan that will assist in developing personal self-esteem and confidence

CONTENT

  • Self-esteem and self confidence · Body language
  • Defining key areas for development · Staying in control
  • Assertive and non-assertive behaviour · Four stages of personal development
  • Behaviour of personality

METHOD

A range of training methods will be used including personal assessment exercises, group discussion, development tools and plans.

DURATION

One day.

For further information please contact our Marketing Department.

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Copyright © 2008 Qualtech Services Limited
Qualtech Services Limited is a company registered in England and Wales. Registration No: 2443249 Vat No: 484 5287 11
Address: QED Centre, Main Avenue, Treforest Industrial Estate, Treforest, Pontypridd, Nr Cardiff, South Wales, CF37 5YR
Tel: 01443 841405 Fax: 01443 841705 Email: mail@qualtech.co.uk

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