WHO IS THIS FOR?

This workshop has been designed for delegates who wish to improve their skills in producing the various types of correspondence used in every day business. The course looks at methods for developing letters, e-mails and reports to ensure clear and structured content.

OBJECTIVES

By the end of the course delegates will understand how to:

• Produce effective written material that achieves the desired outcome
• Structure and edit business reports
• Select content, style and tone to suit the audience
• Plan, prepare and write with greater confidence
• Produce written communication that is positive, professional and persuasive
• Avoid common grammatical errors
• Communicate all messages clearly and without ambiguity
• Present a professional image of themselves and their company.

CONTENT

The following topics will be reviewed:

• Identifying the best method of communication for a specific purpose
• Identifying your reader and methods of adapting your writing style
• The importance of planning and preparation
• The use of outlines to develop an appropriate structure for your documents
• Methods to ensure written communication is effective, accurate and clear
• Choosing the right approach - formal or informal.
  

METHOD

This is a highly participative programme and will include group discussion and exercises

DURATION

One day.

For further information please contact our Marketing Department.