INTRODUCTION

Meetings are essential in any business, either internally or externally with customers or suppliers.

A great deal of our precious resource – time – can be wasted through poor management of meetings whereas well-planned and well-run meetings can prove to be invaluable.

OBJECTIVES
By the end of this course delegates will understand:

• how to prepare for and lead effective meetings
• the roles and skills involved in acting as an effective chairperson
• how to use agendas constructively
• how to ensure successful outcomes are achieved from meetings
• how to deal with difficult people and situations

CONTENT

• The importance of planning and running meetings well
• The theory of meetings
• The role of the chair
• The importance of preparation
• Is the meeting necessary?
• Agendas
• Dealing with difficult meeting attendees
• Motivating a team through meetings
• Taking minutes
• Ending meetings

METHOD
The course incorporates a number of different methods of teaching including tutor-led presentation, individual and group exercises, and group discussions.

DURATION
One-day

For further information please contact our Marketing Department.