Qualtech Services Limited

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Microsoft Outlook 2003 Training

INTRODUCTION TO MICROSOFT OUTLOOK 2003

AIMS AND OBJECTIVES

This half-day training session will give participants an understanding of the functions of Microsoft Outlook. During the session participants will receive training on the different components of Microsoft Outlook and their uses. They will also have hands-on use of each of the functions.

WHO SHOULD ATTEND?

The training session is designed for those who are new to Microsoft Outlook and those who have some knowledge of the programme but wish to increase their understanding and gain further use from it. Each participant will be given a reference manual to take away with them.

COURSE CONTENT

Mail
- Creating a Message
- Attaching a File to a Message
- Opening and Reading a Message
- Opening an Attachment
- Saving an Attachment
- Replying to a Message
- Forwarding a Message
- Marking Messages Unread
- Using the Reading pane Options
- Marking Messages Read
- Deleting a Message
Appointments
- Using Appointments
- Adding an Appointment to the Calendar
- Inviting Attendees
- Editing an Appointment
- Setting Recurring Appointments
- Deleting an Appointment



Message Management
- Creating a New Folder
- Moving Folders
- Deleting a Folder
- Sorting Messages
- Moving Messages between Folders
- Searching for Messages
- Using Search Folders
Notes and Journal
- Using Notes
- Creating a Note
- Moving a Note
- Assigning Contacts to a Note
- Assigning Categories to a Note
- Using the Journal
- Creating New Journal Entries
Contacts
- Using the Contact List
- Adding a Contact
- Finding a Contact
- Editing a Contact
- Sorting Contacts
- Creating a Distribution List
Tasks
- Adding a Task
- Update a Task
- Editing a Task
- Sorting Tasks
- Assigning a Task
  Meetings
- Using Meetings
- Scheduling a Meeting
- Replying to a Meeting Request
- Suggesting a New Meeting Time
- Tracking Meeting Responses
- Updating a Meeting
- Cancelling a Meeting
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Copyright © 2008 Qualtech Services Limited
Qualtech Services Limited is a company registered in England and Wales. Registration No: 2443249 Vat No: 484 5287 11
Address: QED Centre, Main Avenue, Treforest Industrial Estate, Treforest, Pontypridd, Nr Cardiff, South Wales, CF37 5YR
Tel: 01443 841405 Fax: 01443 841705 Email: mail@qualtech.co.uk

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